Jennifer A. Nuovo, M.D., is chief medical officer (CMO) at Blue Shield of California Promise Health Plan, which serves more than 530,000 Medi-Cal beneficiaries in Los Angeles and San Diego Counties with managed health care plans according to a model of whole person health and patient-centric care. Blue Shield Promise is a wholly owned subsidiary of Blue Shield of California, a nonprofit health plan with $24 billion in annual revenue serving 4.8 million members in the state's commercial, individual, and government markets.
As CMO, Dr. Nuovo is responsible for leading a group of medical directors, clinical physicians, and plan employees to ensure that the Blue Shield Promise operates within enterprise and regulatory guidelines. Additionally, Dr. Nuovo leads the development and implementation of the plan’s medical policies, including strategy for population health management, utilization and care management, clinical access, appeals and grievances, and quality.
Prior to joining Blue Shield Promise in 2023, Dr. Nuovo served as the chief medical officer of the UnitedHealthcare Community Plan of California since 2018. There, Dr. Nuovo oversaw clinical and quality functions of a managed Medi-Cal plan operating in San Diego, Sacramento Fresno, Kings, Madera, and Alameda counties. Prior to that role, Dr. Nuovo served as the chief medical executive of the Sutter Health Plan, a northern California-based commercial health maintenance organization. Dr. Nuovo earned her Bachelor of Arts degree from Columbia University’s Barnard College and her Doctor of Medicine degree from the University of Vermont.